Your healthcare provider uses Cerebric to help them provide you with the best possible care. This page explains what Cerebric is and how it supports your clinician.
What is Cerebric?
Cerebric is an AI-powered software assistant that helps your clinician create accurate and detailed medical notes and draft clinical reports from your consultations. It is designed to capture the important information from your discussion, allowing your clinician to focus more on you during your appointment while ensuring your medical record is comprehensive and precise.
Your Consent and Choices
Your clinician is responsible for discussing the use of Cerebric with you and obtaining your consent before using it during your consultation or to process your information. You always have the right to:
Receive clear information from your clinician about how Cerebric will be used as part of your care.
Ask your clinician any questions you have about this process.
Withdraw your consent for the use of Cerebric at any time by informing your clinician.
Discuss alternative note-taking methods with your clinician if you prefer Cerebric not to be used.
Cerebric is only used with your explicit permission, given to your healthcare provider.
Who Has Access to My Information?
Protecting your privacy is our highest priority.
Your Healthcare Provider & Clinic: Your clinician and other authorised healthcare professionals at their clinic who are involved in your care will have access to your information as documented using Cerebric. They are the Data Controllers for your health records.
Cerebric Ltd: We act as a Data Processor for your clinic. This means we provide and maintain the secure Cerebric platform. Our authorised technical staff may have strictly controlled, logged, and monitored access to the system only when necessary for essential support, maintenance (e.g., to resolve a technical issue), or to ensure the security of the platform. This access is governed by strict confidentiality agreements and technical controls.
No Sale to Third Parties: We do not sell your personal information to third parties.
Compliance: We are fully compliant with UK data protection regulations, including the UK GDPR and the Data Protection Act 2018, and adhere to NHS data security standards applicable to processors.
Where is My Data Stored?
We understand the importance of data security and sovereignty:
Your information processed through the Cerebric platform is securely stored on Amazon Web Services (AWS) servers located within the UK .
We employ state-of-the-art security measures, including robust encryption in transit and at rest.
We adhere to strict data handling protocols and comply with all relevant data protection regulations.
How is My Data Used by Cerebric?
Cerebric uses the information your clinician inputs during your consultation, or from existing clinical notes provided by your clinician, to help them:
Create accurate and detailed medical notes more efficiently.
Generate draft clinical reports, which are then reviewed and finalised by your clinician.
Ensure consistency and quality in your clinical documentation.
The primary goal is to support your clinician by reducing administrative tasks, allowing them more time to focus directly on your care.
Your data is not used by Cerebric for any other purposes, such as marketing directly to you. It is not used for training our general AI models outside of the specific, secure service provided to your clinic, unless your clinic (as Data Controller) has explicitly agreed to this under strict contractual safeguards and with appropriate anonymisation or your explicit consent for such specific research or development purposes (managed by your clinic).
Our Commitment to Your Data:
Transparency: We are open about how our technology works and how data is handled. This information page and our main Privacy Policy aim to provide clarity.
Purpose Limitation: Data processed through Cerebric is used only for the purpose of assisting your clinician as described.
Security: We are dedicated to safeguarding your data using robust security measures, restricting access, and ensuring it's used only as intended by your healthcare provider.
Your Rights
You have rights over your personal information. If you wish to exercise these rights (such as accessing or correcting your data, or withdrawing consent for its processing), please contact your healthcare provider or clinic directly. As the Data Controller, they are responsible for managing your requests concerning your health records. Cerebric will fully support them in this process as required.
Have More Questions?
If you have any questions or concerns about how Cerebric handles information as part of your care:
Speak to your healthcare provider or clinic first. They are best placed to answer questions about your care and how they use tools like Cerebric.
You can review our detailed Privacy Notice on our website at Privacy Policy.
For technical questions about the Cerebric platform that your clinic cannot answer, they can contact us, or you can reach us via your clinic or directly at support@cerebric.io (please note we cannot discuss your specific medical information directly with you, as that is managed by your clinic).
Cerebric Ltd provides this platform as a service to your healthcare provider (the clinic). Your clinic is the Data Controller for your health records and is responsible for how your personal data is collected, used, and protected for your care, including obtaining your consent for the use of tools like Cerebric. This page provides information about Cerebric's role as a Data Processor in this arrangement.
